Privacy Policy

Heinanen Engineering (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you use our website or contact us, how we use it, and your choices.

Information We Collect

We collect information you voluntarily provide — such as your name, phone number, email address, service address, and any details you share when you request service or submit a form. We also collect limited technical data (such as browser type and pages visited) through cookies and analytics, only after you consent. See our Cookie Policy for details.

How We Use Your Information

We use your information to respond to inquiries, schedule and provide service, prepare estimates and invoices, and improve our website and customer experience. We do not sell your personal information.

Telephone and Text Communications

When you provide a phone number, you consent to be contacted by Heinanen Engineering by phone, text, or email regarding your service request. Message and data rates may apply; message frequency varies. You may opt out of text messages at any time by replying STOP, and opt out of calls by telling us so directly. We honor the National Do Not Call Registry — learn more at consumer.ftc.gov/unwanted-calls-emails-texts.

Live Chat

Our website offers a live-chat widget powered by Podium so you can message us directly. When you start a chat, the messages you send and basic contact details you provide are processed by Podium on our behalf to route and respond to your conversation, and the widget sets first-party cookies to maintain your chat session. Use of the chat is voluntary — if you prefer not to use it, you can reach us anytime by phone or email.

How We Share Information

We share information only with service providers who help us operate (for example, email and scheduling tools), and when required by law. These providers are bound to protect your information.

Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at info@warmnup.com or (248) 486-6100.

Contact Us

Heinanen Engineering
350 S Lafayette, South Lyon, MI 48178
(248) 486-6100 · info@warmnup.com